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1. General
These Terms and Conditions ("Agreement") governs the use of the services
("Service") that are made available by Cdhost.com Solutions Inc.
("Cdhost.com", "we" or "us"). These Terms and Conditions represent the whole
agreement and understanding between Cdhost.com and the individual or entity
who subscribes to our service ("Subscriber" or "you").
PLEASE READ THIS AGREEMENT CAREFULLY. By submitting your application and
by your use of the Service, you agree to comply with all of the terms and
conditions set out in this Agreement. Cdhost.com may terminate your account
at any time, with or without notice, for conduct that is in breach of this
Agreement, for conduct that Cdhost.com believes is harmful to its business,
or for conduct where the use of the Service is harmful to any other party.
Cdhost.com may, in its sole discretion, change or modify this Agreement
at any time, with or without notice. Such changes or modifications shall be ,
made effective for all Subscribers upon posting of the modified Agreement to
this web address (URL):
http://www.Cdhost.com/terms-and-conditions/. You are responsible to read
this document from time to time to ensure that your use of the Service
remains in compliance with this Agreement.
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2. Services
Cdhost.com offers Subscribers domain name registration, website hosting,
and email hosting services for the duration of the service term purchased
from Cdhost.com.
Services are provided on the basis of facility and equipment
availability. Cdhost.com reserves the right not to provide one or more
Services where necessary facilities or equipment are not available, or for
any other reason.
Access to the web and email servers is terminated upon expiry of the
Service.
Details regarding your account can be found in your account control panel
(https://cdhost.com/login)
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3. Web Hosting
All Cdhost.com web hosting accounts will display a "default theme" web page
by default when activated. This page informs visitors that the Subscriber
has recently setup their account with Cdhost.com. The "Coming Soon" default
index web page may be removed by the Subscriber at any time once they have
access to the web server. The "Coming Soon" web page may include, but
without limitation to, the following:
- Links to additional products and services offered by Cdhost.com.
- Advertisements for products and services offered by third-parties.
- An internet search engine interface.
All web page error requests (such as 403 errors or 404 errors) will
direct traffic to a default Cdhost.com error page. This error page informs
visitors that the web page they are looking for cannot be found, and may
include, but without limitation to, the following:
- Links to additional products and services offered by Cdhost.com.
- Advertisements for products and services offered by third-parties.
- An internet search engine interface.
Depending on which hosting plan you choose, you may request to change the
billing term of your hosting service through your account control panel. In
such cases, the expiry date of your hosting service will be adjusted
according to the billing term that you have requested. Any optional features
for your hosting plan will be billed according to the term that you have
requested.
If your hosting plan includes a free domain name, you will be required to
pay a fee to reimburse Cdhost.com for the domain name registration upon
changing to another hosting plan or a billing term that does not include a
free domain name. The amount of this fee will vary depending on the domain
extension and on the registration term.
All Cdhost.com web hosting services, including service trials and
promotional hosting offers, and their billing terms may be prorated and
adjusted to expire on the last day of a month.
All service trials and promotion offers are considered to be delivered in
full upon the completion of the service term stated on the trial or offer
invoice found in your account control panel. Cdhost.com is not obligated to
provide reimbursement for any proration or service term adjustment on
service trials or promotional offers.
Promotional offers, including special introductory rates, promotional
rates, or any non-regular pricing, are only available to new customers and
are only valid for the initial term. All hosting services will renew at the
regular renewal rate.
In the absence of a cancellation request from you, your hosting service
will be renewed for a successive term, at the regular renewal rate, on the
16th of the expiry month.
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4. Website Builder
Cdhost.com provides Subscribers with a non-exclusive, non-transferable,
limited license to use the Website Builder. The Website Builder is developed
and owned by Cdhost.com, and any reproduction, modification, creation of
derivative works from or redistribution of the Website Builder is expressly
prohibited. The Website Builder, its structure, sequence, organization and
source code are considered trade secrets of Cdhost.com and are protected by
trade secret laws.
Cdhost.com does not claim ownership and is not responsible for any of the
information, code, data, text, software, music, sounds, photographs,
pictures, graphics, videos, messages, files or other materials ("User
Content") submitted using the Website Builder. Subscriber is entirely
responsible for all User Content uploaded, posted, emailed or otherwise
transmitted via the Website Builder.
You further acknowledge and agree that all User Content is
non-transferable and non-transportable. Cdhost.com will not assist any
Subscribers with any reproduction, recovery, or distribution of any User
Content. Upon service cancellation or termination for any reason, access to
the Website Builder, including all User Content, third party content, and
user information uploaded, posted, emailed, or otherwise transmitted via the
Website Builder, will be removed by Cdhost.com.
Cdhost.com makes no representations or warranties, either expressed or
implied, with respect to the images offered through the Website Builder (the
"Images").
In the event of a dispute regarding any Image obtained via the Website
Builder, you hereby release Cdhost.com, its officers, directors, owners,
agents, and employees from claims, demands, and damages, actual and
consequential, of every kind and nature, known and unknown, suspected and
unsuspected, disclosed and undisclosed, arising out of or in any connection
with such disputes. Cdhost.com is not a party to, and shall not be involved
in or responsible for, transactions, agreements, and/or disputes between you
and any third party.
You may only use the Images on your website, while the website maintains
an active service subscription with Cdhost.com.
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5. Email
Cdhost.com's email service provides customers with the capability to send
and receive email via the Internet. Cdhost.com retains the right, at our
sole discretion, to restrict the volume of messages transmitted or received
by you in order to maintain the quality of our email services to other
Subscribers and to protect our computer systems.
As an owner and operator of the equipment and other resources utilized to
provide services, Cdhost.com has the legal right to block electronic
communications from other entities on the Internet.
Cdhost.com relies on the support of its sponsors and advertisers to help
offset the cost of the Services offered to its Subscribers. You acknowledge
that as part of your Cdhost.com Service, advertisement sponsored email
newsletters may be sent to Subscribers and Cdhost.com email service email
accounts.
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6. Definition of Unlimited Usage
What "Unlimited" means: Cdhost.com does not set an arbitrary limit on the
amount of resources an account can use.
What "Unlimited" DOES NOT mean: The accounts are not intended to support
the greater web hosting needs of large enterprises or to be used as an
online storage warehouse to store backups, archiving of electronic files or
emails, documents, log files, etc. or to be used as a media file
streaming/sharing hub.
Reselling any of the Service's resources is strictly prohibited. Any
accounts found to be reselling resources will immediately be suspended, with
or without notice. Reselling of account resources is only permitted if you
are using a Reseller Hosting Plan, a Virtual Private Server (VPS) or a
Dedicated Server.
Cdhost.com's "Unlimited" services are provisioned in a shared hosting
environment. Any account found to be adversely affecting the performance of
other Subscriber accounts by excessively using network bandwidth, server
storage, memory or CPU resources, will be flagged by Cdhost.com
administrators and anti-abuse controls. These Subscribers will then be asked
to consider Virtual Private Server (VPS) or Dedicated Server services.
Serious offenses will result in the account service suspension or
termination, with or without notice.
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7. Domain Name Registration
Cdhost.com offers domain name registration and renewal services in
partnership with ICANN accredited registrars In2net Network Inc, Tucows, and
Network Solutions. Cdhost.com processes registration and renewal services
through these respective registrars at its discretion.
You acknowledge and agree that you may not transfer the domain name
registration to another domain name registrar during the first 60 days of
the initial registration, or within 60 days of any successful transfer or
renewal of the registration. Cdhost.com is authorized to deny any such
transfer requests.
You acknowledge and agree that Cdhost.com may, but is not obligated to,
place your domain name in a Domain Lock status to prevent unauthorized
transfers of your domain name.
Domain names which have opted in to the Automatic Domain Renewal service,
and any optional features associated with them, will be automatically
renewed for the minimum term available for that domain type at the regular
renewal rate 6 days prior to expiry. You will be solely responsible for all
renewal costs and for any other costs in doing so. Subscribers may choose to
opt in or out of the Automatic Domain Renewal service via your account
control panel.
Promotional offers, including special introductory rates, promotional
rates, or any non-regular pricing, are only available to new customers and
are only valid for the initial term. All domain names registrations will
renew at the regular renewal rate.
In additional to this Agreement, new domain registration accounts are
also subject to the Domain Registration Agreements of the respective
governing registries. The Domain Registration Agreement can be found at:
http://www.Cdhost.com/domain-registration-agreement/
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8. Service Fees / Payments / Invoices
All Cdhost.com fees and charges are quoted and billed in US Dollars
unless otherwise noted.
Members have the option to pay services fees in Canadian Dollars or US
Dollars. If Canadian Dollars is selected as the billing currency, Members
will be charged the Canadian Dollar equivalent of the US Dollar total. The
exchange rate used ("Exchange Rate") is subject to change from time to time
and can always be found on the Cdhost.com website at:
http://www.Cdhost.com/terms-and-conditions/exchange-rate/
8. Service Fees / Payments / Invoices
All Cdhost.com fees and charges are quoted and billed in US Dollars
unless otherwise noted.
Members have the option to pay services fees in Canadian Dollars or US
Dollars. If Canadian Dollars is selected as the billing currency, Members
will be charged the Canadian Dollar equivalent of the US Dollar total. The
exchange rate used ("Exchange Rate") is subject to change from time to time
and can always be found on the Cdhost.com website at:
Cdhost.com uses an automated payment processing system and only accepts
credit card or PayPal payments at this time. All Subscribers are required to
maintain valid payment information on file for the processing of any
applicable service fees. At its sole discretion, Cdhost.com may use credit
card issuer-approved services, such as VISA Account Updater and MasterCard
Automatic Billing Updater, to acquire updated payment information for the
purpose of processing outstanding payments that are on your account.
Cdhost.com may take any reasonable action to validate your payment and
registration information, and collect all payments due. You agree to pay all
attorney and collection fees arising from any efforts to collect any past
due amounts from you, to the extent allowed by law.
Service fees are due at the time of order or on the day of renewal. All
fees must be paid in full.
Invoices for all Cdhost.com services can be found by logging into your
account control panel.
Billing inquiries and disputes should be brought to Cdhost.com's
attention within 30 days of the invoice date. Failure to do so will be
deemed to be an admission that the invoice and charges are accurate.
If any chargeback or charge dispute notices are received for your
account, services provided to you may be immediately suspended pending
investigation, and you will be subject to chargeback service charges. Where
applicable, Cdhost.com reserves the right to put your domain name into
"Registrar Hold" status and deny any transfer requests for that domain name
until the chargeback or dispute issue has been resolved.
Accounts will be suspended if its service renewal fees are not paid
within 72 hours of the due date. Accounts suspended in this manner can be
re-activated upon payment of the Account Reactivation Fee (see below).
Any applications or requests for services will be declined if payment
cannot be successfully processed within 72 hours of the order.
Cdhost.com reserves the right to modify service fees and rates, effective
upon posting on the Cdhost.com website or on this Agreement.
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9. Termination / Plan Change / Refund Policy
Cdhost.com may terminate your Service under the following circumstances
(non-exclusive list):
- Non-payment of fees
- You are in breach of any term or condition of this Agreement
- Your use of the Service disrupts Cdhost.com business operations or
affects any other party
All Subscriber data is removed from Cdhost.com servers for such
terminations.
You may request account termination or hosting plan changes at any time
by contacting our Customer Service team either through phone or case ticket.
Our contact information can be found on the Support page of our website:
http://www.Cdhost.com/contact-us/
When submitting your cancellation request, you must provide the correct
username and password for your account for verification. Incomplete
cancellation requests will be deemed invalid and will not be processed. You
will be responsible for any service fees that arise from your failure to
cancel your account.
You are eligible for a refund under the following circumstances only:
- If you cancel your account within 30 days of sign-up, you will, upon
request, receive a refund of the hosting fees paid, less any setup fees.
- If you cancel your account within 45 days of a hosting service
renewal, you will, upon request, receive a full refund of all hosting
fees paid on your most recent renewal. You will be subject to a US$15.00
Refund Processing Fee.
- If you cancel your account within 14 days of a hosting plan change,
you will, upon request, receive a full refund of all hosting fees paid
on your most recent hosting plan change, less any setup fees. You will
be subject to a US$15.00 Refund Processing Fee.
Refunds will not be given for services that are billed monthly or for
one-time service fees, such as web design fees, file recovery fees, etc.
If your hosting plan includes a free domain name, you may be required to
pay an additional US$15.00 Domain Remboursement Fee to rembourse Cdhost.com
for the domain name registration when you do any of the following:
- You cancel your subscription to the hosting plan.
- Your subscription to the hosting plan ends.
- You make changes to your DNS settings.
- You transfer the domain name to another domain registrar.
Only one refund may be issued for each invoice. Cdhost.com reserves the
right to grant or deny any refund requests.
Domain name registrations, regardless if it is an initial registration or
a renewal of an existing registration, cannot be cancelled and will remain
in effect until the end of the registration term.
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10. Subscriber Responsibility
When you apply to use Cdhost.com services, you will be asked to select a
Subscriber ID and Password. The Subscriber ID and Password are the means
through which you access certain services. You acknowledge and agree that it
is your responsibility to safeguard the Subscriber ID and Password you
select from any unauthorized use. IN NO EVENT WILL Cdhost.com BE LIABLE FOR
THE UNAUTHORIZED USE OR MISUSE OF YOUR SUBSCRIBER ID OR PASSWORD.
Subscribers are responsible for maintaining accurate account information
at all times, including credit card and contact information. This
information can be updated in your account control panel.
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11. Prohibited Conduct
Cdhost.com does not allow the use of unsolicited commercial email
("Spam") to promote products or services. Any Subscriber engaging in the
sending of Spam through the Cdhost.com network or promoting information on
websites hosted by Cdhost.com will be considered in breach of this Agreement
and will be suspended from the Service immediately.
Your use of the Service must be in compliance with Canadian and US laws,
and the laws of your country at all times.
You are responsible for ensuring that your use of the Service does not
consume excessive system or network resources that disrupts the normal use
of the Service through, but not limited to, spawning multiple processes, or
consuming excessive amounts of memory, CPU or bandwidth capacity.
The following is a non-exclusive list of content, and behavior prohibited
by the Service:
- Content that contains or contains links to: nudity, pornography,
adult content, materials with sex or foul language.
- Content that condones, promotes, contains, or links to warez,
cracks, hacks, their associated utilities, or other piracy related
information, whether for educational purposes or not.
- Content that has been promoted through the sending of Spam or mail
fraud schemes, or pages that promote or condone the sending of Spam. The
sending of bulk email originating from our servers mass distributed to
unknown recipients soliciting products or services, or of bulk email NOT
originating from our servers mass distributed to unknown recipients
soliciting products or services relating to a Cdhost.com account will
result in immediate account suspension.
- Content that is grossly offensive to the community, including
blatant expressions for bigotry, prejudice, racism, hatred or excessive
profanity, or to post any obscene, filthy, excessively violent,
harassing, or otherwise objectable material.
- Content or otherwise that exploits children under 18 years of age.
- Content that sells or promotes any products or services that are
unlawful in the location at which the content is posted or received.
- Content that infringes or violates any copyright, patent, trademark,
service mark, trade name, trade secret, or other intellectual property
right of any third party.
- Content that promotes mail fraud, multi-level marketing (pyramid)
schemes or other illegal or fraudulent activities.
- Content that posts or discloses any personally identifying
information or private information about any third parties without their
express consent.
- Reverse engineering, reverse compiling or otherwise deriving the
underlying source code or structure or sequence of any Cdhost.com
service, solution or technology.
- Reverse engineering, reverse compiling or otherwise deriving the
underlying source code or structure or sequence of individual
passwording of Subscriber Sites (or pages contained therein).
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12. Notices
You agree that, unless other instructions are posted on Cdhost.com's
website, any notices required to be given under this Agreement will be
deemed to have been given if delivered by email or fax, or sent by
registered mail or by courier to each of the parties in accordance with the
most current contact information you have provided to us, and the contact
information for Cdhost.com posted on the Cdhost.com website. All notices
shall be effective upon receipt, except that email and fax notices shall be
effective upon transmission.
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13. Privacy
The Cdhost.com Privacy Policy sets out our obligations with respect to
the safeguarding, collection and use of Subscribers' personal information.
The Cdhost.com Privacy Policy is subject to modification from time to time,
and such changes are effective upon posting of the modified policy to this
URL:
http://Cdhost.com/privacy-policy
Email newsletters will only be sent directly by Cdhost.com. Subscriber
information will not be disclosed or sold to any third parties.
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14. Reservation of Rights
Cdhost.com reserves the right and sole discretion to:
- Censor any website hosted on its servers that is deemed
inappropriate.
- Review any account for excessive space or bandwidth utilization and
to suspend service to those accounts that have exceeded allowed levels.
- Terminate any account for non-payment of fees, for providing
fraudulent account information or fraudulent payment information.
- Terminate any account if the contents of its website results in, or
are the subject of, legal action or threatened legal action against
Cdhost.com or any of its affiliates or partners, without consideration
for whether such legal action or threatened legal action is eventually
determined to be with or without merit.
- Terminate any account for unsolicited, commercial e-mailing (i.e.,
Spam), illegal access to other computers or networks (i.e., hacking),
distribution of Internet viruses or similar distructive activities,
activities whether lawful or unlawful that Cdhost.com determines to be
harmful to its other customers, operations or reputation, or for any
breach of this agreement.
- Suspend the Service at any time for any duration of time when
necessary, without penalty or liability to ourselves.
You agree that it may be necessary for us to temporarily suspend the
Service for technical reasons or to maintain network equipment or
facilities.
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15. Limitation of Liability
The Service is provided on an "as is" and "as available" basis and the
use of the Service is at your own risk. Cdhost.com makes no representations
or warranties, either expressed or implied, with respect to the Service, or
any service or information provided through the Service. Cdhost.com is not
responsible for any damages, injury or economic loss arising from the use of
the content or Service provided by Cdhost.com.
In no event will Cdhost.com be liable to you for any direct, indirect,
incidental or consequential damages or economic loss arising out of the
Service or in connection with your website or any other services or products
provided to you.
Cdhost.com, its officers, directors, owners, agents and employees shall
in no way be liable to you or anyone else for any loss or injury resulting
from the use of the Service or of your website.
In no event shall Cdhost.com be held liable for any damages or economic
loss, whatsoever, as a result of notifying any official of potentially
illegal content on your website, or for providing copies of your data files
to the appropriate authorities or cooperating with law enforcement efforts
to locate persons who have posted content that is illegal or promotes
illegal conduct.
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16. Indemnification
You agree to indemnify and hold Cdhost.com harmless from and against, and
to reimburse Cdhost.com with respect to, any and all losses, damages,
liabilities, claims, judgments, settlements, fines, costs and expenses
(including reasonable related expenses, legal fees, costs of investigation)
of every nature whatsoever incurred by Cdhost.com by reason of or arising
out of or in connection with:
- Any breach of this Agreement by you.
- Any infringement of any copyright, trademark, patent, trade secret
or any other intellectual propriety right of any party by content on
your website.
- Illegal, pornographic, or discriminatory content on your website.
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17. Force Majeure
Cdhost.com will not be liable for any delay, interruption or failure in
the provisioning of services if caused by acts of God, declared or
undeclared war, fire, flood, storm, slide, earthquake, power failure, the
inability to obtain equipment, supplies or other facilities that are not
caused by a failure to pay, labor disputes, or other similar events beyond
our control that may prevent or delay service provisioning.
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18. Unenforceable Provisions
If any part of this Agreement is found to be invalid or unenforceable
under applicable law, such part will be ineffective to the extent of such
invalid or unenforceable part only, without affecting the remaining parts of
this Agreement in any way.
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19. Governing Law
The rights and obligations of the parties pursuant to this Agreement are
governed by, and shall be construed in accordance with, the laws of the
province of British Columbia and the federal laws of Canada.
You may be subject to other local, provincial or state and national laws.
You hereby irrevocably submit to the exclusive jurisdiction of the Courts of
the Province of British Columbia for any dispute arising under or relating
to this Agreement and waive your right to institute legal proceedings in any
other jurisdiction. We shall be entitled to institute legal proceedings in
connection with any matter arising under this Agreement in any jurisdiction
where you reside, do business or have assets.
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20. Age of Majority
Cdhost.com does not accept agreements and payments from persons under the
legal age of 18 years. By submitting your account application, you confirm
that you are over 18 years of age or your parent or legal guardian has
agreed to accept this Agreement on your behalf.
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21. Waiver
No waiver of any of the provisions of this Agreement will be deemed to
constitute a waiver of any other provision nor shall such a waiver
constitute a continuing waiver unless otherwise expressly provided in
writing duly executed by the party to be bound thereby.
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22. Entire Agreement
This Agreement, as may be updated from time to time and posted at
http://www.Cdhost.com/terms-and-conditions/,
represents the complete
agreement and understanding between us with respect to the Service and
supersedes any other written or oral agreement.
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